About Us

HATS is an organization passionate about delivering the highest level of transcription and BPO services to its clients. Our solutions address the needs of practitioners, administrators, and institutions by utilizing the most effective blend of technology and human expertise.

Our dedication to our customer has been always our highest priority and is demonstrated at every stage. From quality assurance to information technology to operations to sales, our experts respond immediately to resolve your inquiries expeditiously.

About Us » Mission

"To be a national industry leader of transcription service solutions through the highest level of customer service, technology and human capital."

Values

1. Honesty
   * We strive to place honesty and truthfulness above everything else. HATS has an open-door policy, and encourages their employees to communicate freely.
2. Optimism
   * We encourage optimism as it is always well received by others and plays an important role in the success of our organization. Our commitment to staying positive always helps make a difference in any situation.
3. Thoroughness
   * Our employees are instructed to first gather their information, research and evaluate the situation and corresponding information, discover a solution, implement the solution, and follow-up to evaluate the short and long term outcome.
4. Focus
   * Employees are trained to keep focused and remain on-task at all times by constantly maintaining a constructive and efficient environment that promotes success through productivity.
5. Improvement
   * Employees are encouraged to improve every process they create or encounter. Input and constructive criticism is accepted from every individual and our employees can present their opinions or different viewpoints and expect to receive a positive response.

About Us » Our Team

Our staffing standards and quality assurance programs answer the physician and lawyer's need for accuracy and quality. Attention to detail meets the HIM manager's demand for completeness, compliance and speed. Streamlined processes address CFO's mandate to create cost efficiencies and provide verifiable billing.

HATS medical transcriptionists and editors undergo hands-on training for six months under AAMT guidelines and styles and HIPAA Law. Their listening skills are developed in order to discern different foreign accents. Our quality assurance process ensures that everything is expertly corrected by a dedicated team of editors, proofreaders, and physicians who make sure that the end result is simply the best.

HATS Legal team is composed of practicing lawyers who are excellent in their fields backed up by a team of writers and proofreaders.

Our HATS Architectural team is composed of Licensed Architects, Engineers, and CAD operators who have been in practice for more than ten years in their fields of expertise.

The HATS Corporate Transcription team is composed of English majors, writers, journalists who are also doing work for high profile newspapers and magazines.

About Us » HIPAA Compliance

HATS is committed to upholding HIPAA (Health Insurance Portability and Accountability Act) compliance through conscientious management of health information. We understand and appreciate the importance of confidentiality of privileged patient and client information. We strictly comply with federal regulations through implementation of the encryption processes, which is using 256 bit encryption, security levels, and pass code entry. We preserve the confidentiality of all privileged patient and client information maintained internally and transferred over public networks. We strive to provide paramount security, in keeping with HIPAA guidelines.